
Interactive
Wagering - Phonebet Interactive is an innovative, automated system
that allows Philadelphia Park Phonebet guests to access their accounts,
place wagers and check balances by using either key commands from
any touch tone phone or through voice commands. Phonebet Interactive
also has a web-based platform for Internet Wagering and FastBet.
IT'S FAST
Phonebet Interactive will not leave you waiting on hold for an operator.
We have tripled the capacity of our automated system ensuring callers
virtually no waiting times.
IT'S FREE
Operator assisted calls incur a $2.00 service charge. When guests
place their wagers through Phonebet Interactive, the call is FREE.
Your account will not be charged the $2.00 service charge.
IT'S EASY
Voice prompts will instruct guests through placing wagers whether
using touch tone keys or voice commands.
IT'S CONFIDENTIAL
Phonebet Interactive protects the privacy of and confidentiality
of every call by requiring each guest to provide their account number
and PIN at the beginning of each call. For total privacy, guests
can choose Touch Tone Wagering to place their wagers without speaking
one word. Guests may also choose to speak their wagers with the
assurance that all transactions will be accurately processed. All
calls are recorded and safely stored. Any account queries will be
resolved by the Phonebet Business Office staff.
Click
to view a listing of Track and Wagering Codes.
Touch Tone
Wagering-
Step 1 - Dial 1-888-BET-RACE
Enter your account number followed by the # key.
Step 2 - Enter your pin number followed by the # key.
Step 3 - Enter the track code followed by the # key.
Step 4 - Enter the race number followed by the # key.
Step 5 - Enter the amount you want to wager followed by the
# key.
Step 6 - Enter the wagering code followed by the # key.
Step 7 - Enter the runner(s) followed by the # key.
Your wager will
be repeated back to you. (Listen Carefully)
To Buy This
Wager, Press One.
To Repeat This Wager, Press Two.
To Re-enter This Wager, Press Three.
Sample Wager:
Philadelphia Park, Race 3, $5 to win on runner 8.
(Track-55#, Race-3#, Amount-5#, Wager Type-11# and Runner(s)-8#)
VoiceBet-
All guests must first dial 1-888-BET-RACE to connect to Phonebet
Interactive. Once connected, voice prompts will guide each guest
through the Phonebet Interactive wagering system.
Prompt:
"Welcome to Phonebet's Interactive account wagering service.
Please enter or say your account number."
Say...Your account number like, One, two, three, four, five, six
Or...Key in your account number followed by #
Prompt:
"What is your pin number?"
Say...Your pin number like, One, two, three, four
Or...Key in your pin number followed by #
Prompt:
"Your balance is $___. What is the track and race number?"
Say...Track and Race Number like, Philadelphia Park Race One
Or...Key in the Track number followed by # and the race number followed
by #
Prompt:
"What is the amount, bet type and runners?"
Say...The amount, bet type and runner(s) like, $5 to win on six
Or...Key in the amount followed by #, bet type followed by # and
runner(s)
followed by #
Prompt:
"Confirm your wager" (your wager will be read back to
you in its entirety, followed by the cost)
Say...Yes if correct or No (if you say No, you will be asked which
part(s) of the wager are wrong)
Or...Key 1 to accept the wager or 3 to decline the wager and re-enter
it.
To acquire your
ending balance after all wagers are placed, Say..."Account
balance."
Step 1
- Dial 1-888-BET-RACE
Say your account number.
Step 2 - Say your pin number.
Step 3 - Say the track and race you want to wager on.
...Philadelphia Park, race one
Step 4 - Say the amount, wager type and runner(s).
...Five dollars to win on the three
Your wager will
be repeated back to you. (Listen Carefully)
Step 5
- Confirm your wager by saying Yes or Correct.
Helpful Hints-
You can speak the following commands:
Say... For...
"Account Balance" Your account balance
"Help" Available menu
"Start Over" To start over
"Supervisor" Transfer to supervisor
"All" To wheel runners
To change a part of your wager...
Say... Track, race, amount, bet type, runner(s), everything, nothing
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